DX Warehouse Operations Center
Order Status & Delivery Tracking
DMS DX Warehouse Operations Center, Order Status & Delivery Tracking is a web-based service that displays the status of every warehouse order and every delivery currently in process. It is updated constantly by new information from the DMS DX System and updates from delivery drivers Qwik-Track PDA’s. Since it is a web-based service, it can be accessed 24 x 7 by any authorized user with an Internet connection.
Overview
The process starts when an order is placed in the DX System from counter and call center sales staff or from DMS’ e-commerce Qwik-Order customers. For each warehouse order and customer delivery, certain fields will be displayed on the Order Status Display. These include the Location, Date, Order Number, Customer Number, Customer Name, Date time stamps for Printing, Picking, Dispatching, Delivery, the Driver name, and the color-coded status of the delivery.
Order Display columns show the date and time the order passed through the various warehouse tracking points. As orders are completed after delivery phase, they are moved off of the “active” Order Display into a completed status that offers “drill-down” for details.
The Order Status and Tracking points are:
- Date and time the order was first printed
- Date and time the order was picked & verified
- Date and time the driver was dispatched to deliver the order
- Date and time the customer signed for the order **
- Date and time the driver returned from the delivery
** time is captured automatically by a handheld Qwik-Track PDA signature capture device.
DX Op-Center Order Status Display
click to enlarge
DX Op-Center Order Status Screen displays all orders & deliveries in real time and each status line on the screen is color-coded to denote whether the order has been:
- Printed
- Picked
- Dispatched
- Delivered
For a live demo of DX Op-Center, please contact us or call 1-888-985-2500 x 214.