DMS Systems provide for five methods of creating customer orders:

1- Warehouse Orders- Order Entry to create picking/shipping tickets immediately, sorted by zone/bin location, as each order is taken for warehousing personnel to pick and ship by RF guns or manually. Pricing and extension of the picking ticket or a user-defined packing slip is optional. Both DX-Web and DX-Classic are supported.
 
2- POS/Counter Sales- This Order Entry feature is designed to process orders that are invoiced immediately. Invoices are priced and extended with applicable taxes and can accommodate multiple payment tenders including automated credit card authorization. Both DX-Web and DX-Classic are supported.
 

3- Service Work Orders- This Order Entry type provides users with repair/rebuild facilities to maintain by vehicle and technician an open Work Order file for work or service in progress until the job functions are completed and ready for final billing and labor analysis. Inventory is updated immediately as items are charged to the Work Order. Both DX-Web and DX-Classic are supported.

4– Qwik-Order -  This Web-based Order Entry application is designed to give customers, salesmen, or stores remote access to the DMS DX System to inquire on item availability and prices, place orders on-line, and transmit previously created stock orders from a browser or from a System-to-System environment.

5 - Qwik-OrderDIRECT - This is a B2C, retail customer ordering web application offering secure credit card processing, catalogs, kits and more.

• Warehouse Orders (Pick Tickets) - This procedure immediately relieves inventory balances and updates available credit as each line item is entered. Order quantity, ship quantity, and unit price is shown for each item. The order dollar totals for ‘requested’, ‘shipped’, and “backordered’ are displayed.
• Counter Orders (Point-of-Sale) - This procedure is designed for “point-of-sale” use where immediate invoices are required. Pricing and taxes are produced immediately in a finished invoice while updating the inventory and accounts receivable files. Cash drawers, cash tape printers, and bar code readers are available with this function.
• Service Work Orders (Work-in-Progress) - This procedure allows users with repair/rebuild facilities to maintain and update an open work order file by vehicle and technician for work or service in progress until the job functions are completed and ready for final billing.
• Qwik-Order Web Orders -This feature converts Internet and electronically transmitted orders from remote customers using the DMS Qwik-Order Module into pick tickets at the designated host or remote warehouse.
• Remote Branch Store Orders - This feature converts remote store purchase orders, centrally generated on the Host System, into pick tickets at the warehouse and maintains a copy of the store’s inventory on the Host DISTRIBUTION/EXPRESS System.
• Inter-company Transfers - Items may be transferred and set up for automatic receiving between remote branch locations.
• Batch Orders (Manual Tickets - Post Sale) - This procedure is designed to record orders where tickets are hand written and entered into the computer “after-the-fact” and no picking ticket is generated. Pricing, extensions and taxes are designed to agree with the handwritten document and the inventory and accounts receivable are updated accordingly.
• Price Quotations - Price quotes may be retained and recalled for modifying and invoicing. Prices, etc., in effect at the time that the quote was prepared are retained for future use.
• Alternate Item Prompting - A list of alternate items with pricing and availability is presented for consideration whenever the order quantity exceeds the available quantity.
• Superseded Items - Automatic substitution for superseded items whenever the order quantity exceeds the available quantity. History for the older superceeded item is automatically transferred to the new part number.
• Multiple Item Access Paths - Items may be added to the order by entering the item number, bar code number, customer part number, manufacturer long number, or one of the unlimited cross- reference numbers available.
• Automatic Item Stripping - User-specified characters, such as blanks, dashes, etc, may be stripped from item numbers for ease of item entry.
• Duplicate Item Numbers - During item entry, items with the same stripped numbers are presented in a “pop-up” window for operator item selection.
• Vendorless Item Entry - Internal controls eliminate the need to enter vendor/manufacturer codes for each item.
• Bar Code Scanner Interface - Item Bar codes may be entered into the System during Order Entry with inexpensive scanners at POS.
• Flexible Pricing - Price with markup from cost, markdown from list, or any other user-defined base price/cost.
• Multiple Price Levels - Ten (10) selling price levels available per customer.
• Customer-Specific Pricing - This pricing feature is available to item class by price level and/or factor above or below a defined price level.
• Quantity Break Pricing - This procedure provides unlimited quantity breaks for pricing by item.
• Multi-Item Kit Pricing by Master or Components - This procedure provides a method for entering a ‘Master” item number in order entry and the creation of an order consisting of one or more individual item numbers which have been pre-assigned as “Components” of the “Master” item number.
• Pricing Matrix & Pricing Plans - The pricing matrix is based on cost-plus, list-less, or gross margin objectives and Pricing Plans provide a pricing “template” for multiple customers under a specific Plan.
• Promotional Pricing - Options by date or quantity, special prices may be specified for all or a group of customers.
• Date Sensitive Pricing Limits - Contracts and promotional prices may be automatically activated and deactivated by date.
• Multilevel Pricing Structure - The files are checked in the following sequence order during item pricing for a customer:
  • 1-Contracts
  • 2-Promotions
  • 3-Customer Profiles and/or Plan
  • 4-Family Pricing (Mix & Match)
• Customer-Specific Pricing to the Item Level - Contract prices for an item will be automatically retrieved by the System during order entry.
• Customer Pricing Profiles to Item Level - Percentage discounts or surcharges may be specified for customers at the item level.
• Duplication Feature - Existing contracts may be copied to other locations or used as a template for new contracts.
• Multiple Pricing Strategies - Contract prices may be specified as either hard prices or as factors to be applied to a price level containing current price

• Concurrent Contract Support - Multiple contracts for the same customer covering the same items may exist.
• Multiple Contract Access - A specific contract or the oldest active contract may be accessed during Order Entry.
• Operator Alert - The Order Entry person is given a warning for item(s) outside of gross margin objectives.
• Gross Margin Display - The gross margin can be displayed during Order Entry for items falling outside of pre-determined margin objectives.
• On-Line Credit Controls - Customer’s current available credit is displayed during Order Entry for operator review. Customers may be placed “On Hold” which prevents an order from being entered for this customer.
• Unlimited Ship-To/Bill-To Linkage - New “ship-to” addresses are automatically captured for future use.
• New “Cash Customer” Name Capture - Names, addresses, etc. may be entered in System for promotional mailings and future transactions.
• Consolidated Billing - Master account billing consolidation for unlimited multiple ship to accounts.
• Data Field Inquiry - On-line inquiry is available for Department, Employee, Customer, Freight Carrier, Existing Order, Item, Transaction Code, and Billing Terms.
• Item Stock Check - Item availability and customer specific pricing may be checked across multiple locations.
• Open Order Inquiry - All open orders may be displayed showing current picking and shipping status.
• Core Bank Inquiry - This inquiry displays core bank debit, credit, and net amount by core group and item by fiscal year for each customer.
• Item Inquiry - Multi-location item inquiry across all locations.
• Custom Catalog - Inquiry access to items in user-defined custom catalog with interface to Order Entry screen.
• Backorders - Backorders can be created at time of inventory commitment and reviewed or edited on-line.
• Purchasing Interface - Customer backorder of stocked/non-stocked items from Order Entry with automatic interface from Sales Order to Purchase Order.
• Backorder Processing - Backorders may be filled with user-selected methods such as oldest, first, customer priority, departmental priority, salesman, etc.
• Backorder Consolidation - Backorder processing automatically consolidates items from multiple original orders into a single backorder fill order.
• Zone/Bin Ticket Printing - Orders may be split between printers located in different zone/bin locations within the warehouse.
• Combined Pick Tickets - Multiple pick tickets may be combined on a single invoice.
• Ticket Recall - Pick tickets and invoices may be recalled, modified (pick tickets only), and reprinted.
• Multi Zone-Bin Locator System - Items may be assigned to multiple locations. Order Entry will utilize a pre-defined search sequence to select the zone/bin(s) with adequate inventory requiring the least amount of picking effort.
• Price/Inventory Variance Report - Provides audit information on operator overrides to the System.
• Bill-of-Lading - Bills-of-Lading may be printed for outgoing customer shipments (custom designed for customer).
• Employee Productivity Reporting - Sales and activity analysis for Order Entry and warehouse personnel from Qwik-Look Dashboard application.
• Customized Invoice and Ticket Message - Customized messages may be printed on every invoice and picking ticket. (“Check our Free Goods Offer”.)
• Customer Invoice Messages - User-defined messages may be entered and printed on an invoice.
• Messages by Line Item - Messages about individual line items may be entered and printed on an invoice and/or picking ticket.
• Extended Item Description - An unlimited number of 20, 70, or 600 character blocks of description can be associated with each item.
• Serial Number Tracking - Items with serial number tracking may be sold during order entry.
• Serial Number “Prompt Line” Printed on Pick Tickets/Invoice and Pre-Receiving Report - Serial numbers may be recorded in the System when received or when pulled from on-hand inventory for invoicing.
• Serial Numbered Items May Be Tracked From Receipt Through Sale - Multiple transactions for a serialized item may be tracked by the System.
• Serial Number Inquiry by Customer, Manufacturer, and Item - On-line information may be reviewed by various selection criteria.
• Serial Number Verification During Order Entry - Serial numbers entered during order entry are checked against the serial number file for validity.
• Multiple Currency - Multiple currency support from tender screen with automatic conversion based on table of current exchange rates.
• Flexible Sales Tax Calculation - Tax rates and maximum limit tax can be assigned by item and taxing authority. Customers are assigned to a tax table that supports up to six (6) unique taxing authorities with five (5) rates per authority. Taxable or non-taxable status override is available at line item level during item entry.
• Multiple Tender Types - Tenders such as cash, check, charge cards, etc. may be specified for use during POS order entry.
• Deposits and Lay-Aways - Customer deposits and layaways can be processed during order entry.
• Drop Shipments - System allows drop shipment capabilities from Order Entry and Special-Buy including other purchasing options.
• Credit Entry - Debit and credit entries may be made on the same invoice.
• Sales Commission - Commissions for sales personnel may be computed on either gross margin or net sales or custom programmed to your specific requirements.

• Fast Order Entry allows employees to take more orders per day which decreases the necessity for new employees.
• Qwik-Order Web Orders greatly decrease costs and free your employees to do other work.